FAQS
Shipping is based off the weight and dimensions of your order.
Due to the high volume of orders and fraudulent orders we receive – if an order appears to be suspicious we will cancel and refund the order in full.
Please allow for 5-7 days for your order to be processed and shipped. Domestic delivery takes 7-10 days. International delivery can take anywhere from 2-10 weeks.
No refunds, exchange only.
You can email contactus@nwad.net with any questions regarding your order.
We require that your billing and shipping address match to prevent identity and credit card fraud.
During high traffic, there may be a delay in delivery of confirmation emails. If you have not received an email please refer to your junk folder. If you think you entered an incorrect email, please contact us including your order number and full name and we will resend your confirmation.