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The activation screen appears when a new display needs to be registered with the WAND system.

This is a rare issue that occurs when the Chromebox’s operating system fails. While it can sometimes be resolved through a recovery process, the best course is to replace the media player.

If the WAND startup screen is showing, there might not be content scheduled to play in the content management system, TRM.

A dim screen typically occurs when an aging display begins to fail, but this can also be caused by display brightness settings.

Lines on the display screen can appear due to an aging display beginning to fail or if the HDMI cable is loose.

A white screen might appear when the media player or display is disconnected from the internet for a prolonged period.